Booking Terms & Conditions

CANCELLATION AND REFUNDS

If you cancel your booking 30 days or less before your arrival date, then you will lose your 50% deposit.

No exceptions to this policy can be made for any reason, therefore holiday insurance with a cancellation policy to cover any such rare occurrence is strongly recommended.

PAYMENT, RESERVATION AND DEPOSIT

Upon booking and confirmation that your requested dates for one or more villa rental(s) are available we charge a 50% deposit of the rental price plus any additional services you have booked for you, your guests and party. The deposit must be made within 5 calendar days from our confirmation that the requested villa is/are available, failing that your booking will be cancelled and void. Once this deposit has been paid and received by us it will secure your booking dates. We cannot guarantee any reservation until your deposit has been received.

The remaining balance of the rental price, plus any additional services you have booked, plus a 500 euros refundable security/damages deposit, are all due at the latest 30 calendar days before the rental start date. You will be emailed a reminder for the balance (if any) and the date it is due to ensure payment is made in time.

Bookings made less than sixty days before the rental starts must be paid in full upon booking.

Payments are made via Checkfront booking software using our availability calendar and you will receive an invoice to your email provided. Alternatively a bank transfer can be arranged separately. Failure to make your payment on time would result in you, your guests and party losing your booking.

Please note that all banking charges linked to the transfer of the deposit and remaining balance is for account of the client (yourselves).

SECURITY DEPOSIT 

A security deposit of 500 euros for any single rented villa must be paid and we require you (the client) to inform us of any serious damage or breakages caused during your stay, and a list of all breakages, stains, or damages in writing upon leaving. Where time permits, we will do a quick initial check of the property when you depart. We understand that sometimes this is not possible due to various time constraints, such as leaving for your flight time or our representative not being available. A full and detailed check will take place after your departure and before the next guest’s arrival. You will be advised of any faults or damages found after this detailed check (pictures will be taken if possible) and we will advise you as soon as possible the cost of repair or replacement and suitable time must be allowed for us to do this.

Anything damaged, ruined or broken will be charged at the replacement cost.

The security deposit will be refunded (net of bank transfer charges) in the next 5 days after departure day. In the event the property internally/externally or its belongings, fixtures or fittings are damaged/broken in any way then charges will be deducted from the security deposit and any refund that may be due to the client will be undertaken after repair or replacement being made for the appropriate items. Should the security deposit not cover all the damage, repair or replacement caused then we will request extra funds to make up the difference. You agree to cover such additional damage or replacement costs within 3 days of the notification of the extra costs.